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Submit a ticket, browse FAQs, or reach us directly. Average first response within 1 business day.

Help Center Company Code: 989269844

Open a Ticket

Fill out the form below and our team will follow up via email.

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FAQs

How do I verify company details?

Refer to the Compliance section on our homepage or email compliance@chingo.hk.

Do you offer B2B terms?

Yes—credit terms available for qualified partners. Contact business@chingo.hk.

What is your response time?

We aim to respond within 1 business day and resolve within 3–5 days depending on complexity.

Where is support available?

Primary coverage in APAC and global email support.